Last updated: 08/10/24

1. Introduction

Renoject (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you visit our website https:/www.renoject.co.uk, communicate with us or use our property investment and development services.

Renoject acts as the Data Controller for all personal information processed in connection with our business activities under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or engaging with Renoject, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal data:

Identity Information: Full name, date of birth, proof of identity.
Contact Information: Email address, phone number, postal address.
Financial Information: Bank details, investment history, proof of funds (where applicable).
Verification Data: Documents for AML (Anti-Money Laundering) and KYC (Know Your Customer) compliance.
Technical Data: IP address, browser type, device identifiers and website usage data.
Marketing and Communication Data: Preferences for receiving marketing materials and communications.

3. How We Collect Data

We collect personal data through:

Direct interactions (e.g. forms, emails, calls, meetings).
Online forms on our website (investment interest, contact or newsletter forms).
Automated technologies such as cookies, analytics and log files.
Third-party sources (e.g. public databases, AML/KYC providers, social media).

4. How We Use Your Data

We process your data for the following purposes, relying on lawful bases under the UK GDPR:

Purpose	Lawful Basis
To manage your account, enquiries and investment interactions	Performance of a contract
To verify your identity and comply with AML/KYC regulations	Legal obligation
To communicate updates, offers and opportunities	Legitimate interests / consent
To improve our website, services and marketing performance	Legitimate interests
To send newsletters or marketing communications	Consent
To comply with legal and regulatory requirements	Legal obligation

You may withdraw consent for marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

5. Marketing Communications

We may send you updates about new developments, investment opportunities or Renoject events if you have opted in or where we have a legitimate business interest.
You can opt out at any time by:

Clicking the “unsubscribe” link in our emails.
Emailing us at info@renoject.co.uk.

We comply fully with the Privacy and Electronic Communications Regulations (PECR) regarding marketing communications.

6. Cookies and Tracking

Our website uses cookies to enhance user experience, track site performance and analyse traffic.
You can manage cookie preferences through your browser settings.

7. Data Sharing and Disclosure

We may share your information with trusted third parties, including:

IT, hosting and website support providers.
Professional advisors (lawyers, accountants, auditors).
AML/KYC verification and payment service providers.
Regulatory or government authorities when legally required.

All third parties are required to process your data securely and only for specified purposes in accordance with our instructions.

8. International Transfers

We primarily store and process your personal data in the UK.
Where data is transferred outside the UK, we ensure adequate safeguards are in place such as adequacy decisions or standard contractual clauses (SCCs) approved by the UK Information Commissioner’s Office (ICO).

9. Data Retention

We retain your data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements.
Typically, this will be:

Investor and client records: up to 7 years after the last transaction or interaction.
Marketing contacts: until you withdraw consent or unsubscribe.

After this period, data will be securely deleted or anonymised.

10. Data Security

We use appropriate technical and organisational security measures to prevent your personal data from being lost, accessed or used without authorisation.
These include encrypted storage, secure access controls and data minimisation principles.
Despite these precautions, no online transmission is completely secure; you share information at your own risk.

11. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

Access: Request a copy of your personal data.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data where no longer necessary.
Restriction: Request limitation of data processing under certain conditions.
Portability: Request transfer of your data to another organisation.
Objection: Object to processing where we rely on legitimate interests or direct marketing.
Withdraw Consent: Withdraw your consent to marketing at any time.

You may exercise these rights by contacting us at info@renoject.co.uk.

If you are unsatisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Telephone: 0303 123 1113

12. Children’s Privacy

Our services are not directed toward children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with information, please contact us to remove it.

13. Automated Decision-Making

Renoject does not use automated decision-making or profiling that produces legal or significant effects on users.

14. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in law or our operations. Updates will be posted on our website with the revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Renoject Data Protection Officer
Email: info@renoject.co.uk
Address: Unit 3, Mandale Business Park, Middlesbrough TS1 5AJ